Mercure Paignton Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,184 reviews

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22 25 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom
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Description

Hotel extras

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Our accommodation(s)

Hotel location

Mercure Paignton Hotel

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,184 reviews

TripAdvisor Rating  4.0/5  273 reviews

Nice hotel.

TripAdvisor rating 4.0/5

libs7350 TripAdvisor review

Lovely hotel, I enjoyed our stay , lovely staff , all nice new and clean, good breakfast, however there were a few things I didn't like; the shower pressure was very slow ok if your not in s hurry, there were no hangers in the bedroom to hang anything up at all, and the air con drove us insane gurgling away all night, filling up a tank? it if wasn't switched on, I'm noise sensitive and don't like noise at night but had no choice but to have it on .But at the end of the day, I would come back.

Dear libs7350 Thank you for sharing your feedback. We’re so pleased to hear you enjoyed your stay and appreciated our lovely team, clean facilities, and good breakfast. It’s always wonderful to know when our guests would choose to return. We’re sorry to hear about the issues you experienced with the shower pressure, the lack of hangers, and the noise from the air conditioning. These are not the standards we strive for, and we’ve passed your comments on to the relevant teams to ensure these matters are addressed promptly. Your understanding is greatly appreciated, and we’re delighted that, despite these inconveniences, you would visit us again. We look forward to welcoming you back and providing a smoother experience on your next stay. If there’s anything specific we can arrange for you in advance, please don’t hesitate to reach out. With best wishes Jason

Great Hotel, Great location

Customer review rating 5.0/5

Roderic G. Friends - Confirmed reviews ALL

Loved it

Dear Roderic G., We very much appreciate your comments regarding your stay at the Mercure Paignton Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay out of season

TripAdvisor rating 5.0/5

maverickandgoose Families - TripAdvisor review

Amazing staff very friendly and helpful, We came down for a funeral, so not here for pleasure but hotel has a lovely calm atmosphere, breakfast was lovely ask for different eggs other than the scrambled as these do taste powdered. But plenty of it , bed very comfortable and rooms spotless and an abundance of plugs (and one by a mirror for us women thank god).

Dear maverickandgoose Thank you for your kind feedback. We’re truly sorry for the circumstances of your visit but are pleased to hear that you found the hotel to have a calm and welcoming atmosphere during your stay. It’s wonderful to know that our team made a positive impression and that you appreciated the comfortable bed, spotless room, and thoughtful amenities like well-placed plugs. Your comment about breakfast and eggs is appreciated, and we’ll share this with our kitchen team to ensure we continue improving our offerings. We hope to welcome you back in the future under happier circumstances. Thank you for taking the time to share your experience. With best wishes Jason

A Welcome Addition to Paignton

Customer review rating 5.0/5

Salvesen Solo - Confirmed reviews ALL

Friendly and welcoming staff. Well appointed rooms and guest areas and spotlessly clean.

Dear Stuart M., We very much appreciate your comments regarding your stay at the Mercure Paignton Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay But?

Customer review rating 4.0/5

Kevin S. Business - Confirmed reviews ALL

Service was excellent and food excellent but for a FOUR star had problems as follows: 1. Shower drain poorly installed water all over the floor doesn't catch the water correctly 2. Road noise piss poor double glazing installed. Worst ever thing 3. Can not sit up in bed and work on your phone as the horizontal timber digs in your back. 4. Insufficient milk and coffee in your room.

Dear Kevin S., We very much appreciate your comments regarding your stay at the Mercure Paignton Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,207 reviews 7.6/10 Location
  • 1,765 reviews 8/10 Room
  • 1,631 reviews 7.5/10 Service
  • 21 reviews 7.3/10 WiFi
  • 931 reviews 6.1/10 Breakfast
  • 851 reviews 5.2/10 Food
  • 775 reviews 7.1/10 Cleanliness
  • 602 reviews 9.6/10 Vibe

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